hbaja Responsible Gaming — Your safety is our priority
Enjoy entertainment safely. hbaja provides a complete set of responsible betting tools including deposit limits, self-exclusion, and time-out — so gaming stays fun, not a problem.
What is Responsible Betting and why does it matter
hbaja believes that online betting and casino games are an enjoyable form of entertainment — when played in a controlled way. Responsible gaming means knowing your limits, sticking to a budget, and never treating gaming as a source of income.
The mental and financial well-being of every player on our platform is of the utmost importance to us. That is why hbaja provides a set of protective tools and clear guidelines, so you can always stay informed and in control.
Remember — gambling or betting is not a solution to your financial problems. It is purely a recreational activity for adults. If you feel that gaming is going beyond your control, contact us immediately.
hbaja is for players aged 21 and above only. We verify age at the time of account registration. Minors are strictly prohibited from opening an account or playing any game. If you know of a minor attempting to access this site, please inform us.
hbaja's safety features for you
Using the following tools on our platform, you can keep full control over your gaming.
Deposit Limit
Set a cap on how much you can deposit per day, per week, or per month. Once a limit is set, it cannot be increased before the specified time. This is the most effective way to manage your budget.
Self-Exclusion
If you feel you need to stop playing, you can close your account yourself for a set period. Options range from 30 days up to permanent closure. No marketing messages will be sent during this time.
Time-Out Option
Need a short break? Use the time-out feature to temporarily suspend your account for anywhere from 24 hours to 30 days. Access will be restored automatically after the break.
Gaming History and Reports
View your complete betting history, deposit and withdrawal details, and time-spent statistics at any time. Stay informed — understanding your own patterns is the first step toward responsible gaming.
Limit Approaching Alerts
When you are close to reaching your set limit, hbaja will automatically notify you. These notifications help you stay within your budget and make you aware before overspending occurs.
24/7 Support Team
If you ever feel that gaming is heading in the wrong direction, our Bangla-speaking support team is ready to help at any time. Contact us via live chat or email — our goal is to support you, not to judge.
Recognise the signs of gambling addiction
If you notice the following signs in yourself or someone close to you, it may be an indication of problem gambling. Seeking help in time is the wise thing to do.
- Repeatedly placing bigger bets to recover losses and spending more and more time trying to win back money that has been lost.
- Neglecting family, friends, or work responsibilities in favour of gaming.
- Borrowing money or breaking into savings to fund betting or casino games.
- Feeling restless, irritable, or anxious when not playing.
- Hiding the amount you play or the time you spend gaming from family members.
- Wanting to stop but feeling unable to do so on your own.
- Trying to use gaming as a way to solve financial problems.
What to do if there is a problem
Asking for help is not a sign of weakness — it takes courage. If you feel that betting is having a negative impact on your life, take the following steps:
Stop playing
Go to the login page and activate the time-out or self-exclusion option. It will take effect immediately.
Talk to us
Contact our 24/7 live chat or email [email protected]. Our team will help you use the right tools.
Seek professional help
Consult a professional counsellor specialising in mental health and addiction in Bangladesh. Talk to family and trusted friends.
Review your budget
Calculate your monthly income and expenses. Play only with money set aside for entertainment — never with borrowed funds or savings.
Remember: hbaja will never ask you to place more bets to recover lost money. If you receive any such message, inform us immediately.
The principles of responsible betting
Play for entertainment
See betting and casino games as entertainment, not as a way to earn money. There is no guarantee of winning — the outcome of every game is entirely based on chance.
Only within your means
Only bet what you can afford to lose without it affecting your daily life. It is never a good idea to play with borrowed money or by breaking into savings.
Stick to time limits
Set a time limit before each session and stick to it. Spending long hours online reduces your ability to make good decisions and increases the risk of overspending.
Not driven by emotion
Avoid betting when you are feeling frustrated, angry, stressed, or after drinking. Playing with a calm and clear mind is the foundation of responsible betting.
How to use the protective tools
Setting a deposit limit
Go to your account settings and find the "Responsible Gaming" section. From there, set your daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately, but increasing one requires a 24-hour wait.
Activating time-out
Click the "Time-Out" option in your account settings and choose your preferred duration. You will not be able to log in during this period. Access will be restored automatically once the break ends.
The self-exclusion process
If you need a longer break, choose the self-exclusion option or notify our support team directly. This is handled with complete confidentiality.
Contacting support
Email us at [email protected] or reach us via live chat at any time. Any request related to responsible gaming is handled as a priority.
Questions and answers about responsible gaming
Enjoy hbaja's top games safely
Enjoy cricket betting, slots, fishing games, and live casino while following the principles of responsible betting. Know your limits and have fun.